Returns and Exchanges
What is Lilystvitems.com Return Policy?
Most unopened items in new condition and returned within 30 days will receive a refund or exchange. Some items that are worn on or applied to the body, are non-refundable and cannot be exchanged. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Lily’s gift cards cannot be returned or redeemed for cash or credit except where required by law. Refunds will be issued back to the original form of payment for your order less the original shipping charges.
Return shipping charges will be the sole responsibility of the customer. If our returns department finds that the item in question was indeed defective, Lily’s will ship the replacement back to you at no charge.